Information We Collect

The application may collect the following information:

Account Information

• Username
• Password (stored securely by our authentication system)
• Registered mobile number (if applicable)
• Email address (if applicable)

Device Information

• Device model
• Android version
• App version
• Device identifier (where required for app functionality)

Alarm System Information

• Device ID
• Alarm panel status
• Zone status
• Battery status
• Power status
• Network status
• Event logs
• Alarm notifications

How We Use Your Information

We use your information to:

• Authenticate users.
• Connect your mobile application to your KRISENT Security Alarm System.
• Deliver real-time alarm notifications.
• Display live system status.
• Maintain event history and logs.
• Improve application performance.
• Provide customer support.
• Diagnose technical issues.

Notifications

KRISENT SMART uses push notifications to deliver important security alerts, including:

• Intrusion alarms
• Tamper alerts
• Power failure alerts
• Battery alerts
• System restoration notifications
• Other critical security events

These notifications are an essential part of the application's functionality.

Internet Communication

The application communicates securely with KRISENT cloud servers and compatible KRISENT Security Alarm Systems using encrypted internet connections to provide monitoring and remote operation.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Sharing

KRISENT Technologies does not sell your personal information.

Your information is shared only when necessary:

• To provide requested services.
• To comply with legal obligations.
• To protect the security and integrity of our systems.

Third-Party Services

The application may use trusted third-party services, including:

• Google Firebase Cloud Messaging (FCM) for push notifications.
• Google Play Services.

These services operate according to their own privacy policies.

User Responsibilities

Users are responsible for:

• Keeping login credentials confidential.
• Maintaining the security of their registered devices.
• Reporting unauthorized account access immediately.

Children's Privacy

KRISENT SMART is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact: